Step to Collect Support Materials in Celera or VNX Storage:
1. Open Putty and SSH to the Control Station IP address.
2. Log into CS using the nasadmin user
3. Become the root user
4. Start the script using the below command. No intervention is required.
5. Output of the script will be saved in /nas/var/emcsupport
6. Look for the latest file support_materials_CK200XXXXXXXXX.Date_Time.zip
7. Transfer the file to your desktop using a FTP transfer method.